VoiceFriend is a communication platform designed for organizations that care for seniors.

Schedule and send messages to residents, patients, families, caregivers, and staff using the method they prefer—phone, text, email, secure on-demand dial-in, or Alexa-enabled devices. Get up and running on VoiceFriend in 30 minutes.

See how VoiceFriend works. →
Learn more about VoiceFriend

Complete the form below and a VoiceFriend representative will be in touch.

Maximize and Streamline Communications

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Notify staff about opens shifts and call-outs

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Send emergency announcements about COVID

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Conduct automated wellness checks

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Promote activities to increase engagement

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Send reminders about medical or transportation appointments

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Send birthday, anniversary, and other special greetings

How it Works

01

Load your audiences

Upload excel lists of your audiences (or we can do it for you). Better yet, we can easily integrate with your EHR, property management, payroll system or other operational systems to automatically update and manage audiences.

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02

Write messages

You write messages and select your audience. Recipients receive them in the format they prefer---email, phone, or text. Messages can be translated into 18 languages to meet the needs of all of your audiences.

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Schedule messages

Your Voicefriend calendar shows you messages by day, week or month. Audiences are color coded, so it’s easy to see which messages are scheduled for which audience.

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04

View Reports

Analytics and reporting lets you see who received your messages and keeps track of all communication.

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VoiceFriend is the easiest way

to keep people informed and engaged, boosting wellness, satisfaction, census, and referrals. 

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Boost resident and family engagement

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Increase staff productivity

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Reduce missed appointments

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Improve quality and satisfaction ratings

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Increase census

Integrated into your workflow

VoiceFriend is integrated with EHRs, property management, payroll systems and other operational systems to optimize data flow, reducing manual data entry time and reducing errors.
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The leader in communication and engagement for senior communities

Thousands of senior living communities, skilled nursing facilities, PACE programs and Home Health Agencies use VoiceFriend’s communication platform every day to improve quality of care, wellness, safety, and satisfaction.

Ready to get started?