“Staff and families have been so appreciative of these timely messages. VoiceFriend has been a great addition to our PACE program.”
—Kirsten Cone, Operations Director at CarePartners PACE
Increase staff productivity: Reduce time to fill open shifts and call-outs to 5–10 minutes and cut overtime expenses by 25%.
Boost engagement of participants and families.
Reduce missed appointments by up to 50%.
Boost satisfaction: Raise satisfaction survey results by 20% or more.
Reduce costs: Save over $50K per year in operating expenses.
Meet CDC/CMS requirements for emergency communications.
“Since starting with VoiceFriend, missed appointments are down almost 50%. The impact to our rehab services has been huge.”
—Sarah Charest, Manager of Rehabilitation Services, Hebrew SeniorLife—an affiliate of Harvard Medical School
“VoiceFriend saves time and helps with CMS and the state monitoring”.
—Sonja Felton, Executive Director, Huron Valley PACE