Learn how VoiceFriend works in our 3-minute overview video.
Testimonial—Meera Riner, COO, Nexion Health
Watch Nexion Health’s COO explain how they used VoiceFriend to boost family satisfaction to their highest levels—during the COVID-19 pandemic!
Increase staff productivity: Reduce time to fill open shifts and call-outs to 5–10 minutes and cut overtime expenses by 25%.
Boost resident and family engagement: Increase senior participation in activities by 40%.
Reduce hospital readmissions.
Reduce costs: Save over $50K per year in operating expenses.
Integrate with EHR and payroll systems for easy, secure and accurate data sharing.
Engages bidirectionally for discharged patient wellness checks, and surveys satisfaction of care.
Analytics and reporting of automated and manual calls and discharged patient responses assures best possible outcomes.
Color-coded dashboard highlights at-risk individuals for easy, prompt identification of intervention and response needs.
“VoiceFriend has enabled us to become a more productive service provider which will lead to improved outcomes at a lower cost”
—Sami Al-Madi, Executive Director, Marquis Health Services
“Nexion Health manages approximately 1,100 discharged patients using VoiceFriend’s Discharged Patient module. We have been delighted by the results we have already seen. It’s going to help us maximize communication and engagement with our residents when they discharge home. And we are fully expecting to see this result in reduced hospital readmissions post discharge for our facilities and increase satisfaction results with residents and families. Best yet, VoiceFriend’s simple analytics allow us to provide the reports needed to help us become the preferred care provider of hospital networks.”
—Ronda Marsh, Director of Physician & Post-Acute Relationships, Nexion Health