• Community member engagements: 24,992,560

    (since 1/1/2021)
  • VoiceFriend releases new Discharged Patient module to better ensure the well-being and satisfaction of discharged patients – boosting census and referrals. Read more.

VoiceFriend helps care communities and organizations:

 

  • Boost the engagement, wellness, and satisfaction of seniors, patients, and families.
  • Ensure a more informed and efficient staff.
  • Meet vital requirements and regulations.
  • Ensure HIPAA compliance.
 
 


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VoiceFriend Overview

We serve the communities and organizations that care for others.

VoiceFriend customers


Thousands of care professionals from leading senior living communities, skilled nursing communities and PACE programs use VoiceFriend’s Integrated Messaging and Engagement every day to help them boost their care quality, wellness and safety, satisfaction and referrals
.

Automated messaging and effective engagement in one integrated solution

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Boost resident and family engagement: Increase senior participation in activities by 40%.

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Reduce hospital readmissions.

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Increase staff productivity: Reduce time to fill open shifts or call-outs to 5–10 minutes, and cut overtime expenses by 25%.

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Reduce missed appointments by up to 50%.

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Boost five-star quality and satisfaction ratings, strengthen census.

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Integrated with solutions you need


VoiceFriend is integrated with the popular EHR, property management, payroll systems and other operational solutions—letting you easily share information between them (reducing tedious manual data-entry time and reducing errors).