VoiceFriend messaging and engagement solutions for senior communities.

 

 

  • Community member engagements: 24,992,560

    (since 1/1/2021)

  • VoiceFriend releases new integration with Accushield.

    Save staff time while boosting resident safety and peace of mind.

    Read more

 

Automated messaging and effective engagement in one integrated solution

boost engagement

Boost resident and family engagement: Increase senior participation in activities by 40%.

reduce readmissions

Reduce hospital readmissions.

increase staff productivity

Increase staff productivity: Reduce time to fill open shifts or call-outs to 5–10 minutes, and cut overtime expenses by 25%.

reduce missed appointments

Reduce missed appointments by up to 50%.

boost ratings

Boost five-star quality and satisfaction ratings, strengthen census.

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Increase the efficiency of your post discharge process

 

Manual wellness checks are time consuming and inefficient. Wouldn’t it be better to easily identify discharged patients who require intervention? You develop a short list of questions, which are sent via VoiceFriend. Discharged patients receive an automated phone call and their answers are recorded. The Discharged Patient feature identifies patients who are at risk based on their answers.

VoiceFriend’s discharged patient feature helps you:

  • Identify at‑risk patients in need of intervention, quickly and easily

  • Reduce labor time and costs spent on manual checks

  • Improve staff focus, placing attention on high‑priority needs and tasks

 
 
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We serve the communities and organizations that care for others.

VoiceFriend customers


Thousands of care professionals from leading senior living communities, skilled nursing communities and PACE programs use VoiceFriend’s Integrated Messaging and Engagement every day to help them boost their care quality, wellness and safety, satisfaction and referrals
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Integrated with solutions you need


VoiceFriend is integrated with the popular EHR, property management, payroll systems and other operational solutions—letting you easily share information between them (reducing tedious manual data-entry time and reducing errors).