VoiceFriend’s integration with Accushield combines check-in security with telephony-based notification

VoiceFriend, the premier Integrated Messaging and Engagement (IME) solution, is now integrated with Accushield to deliver new capabilities to help you further protect your community, engage your residents and boost staff productivity.
 Accushield’s tablet-based kiosk solution creates a streamlined sign-in and health screening process for all visitors, staff, third-party caregivers and residents who enter and exit the building. When combined with VoiceFriend’s IME solution, residents at these communities can automatically receive a telephony-based notification whenever a visiting family member or vendor checks in to see them.

Save staff time while boosting resident safety and peace of mind

The staff gains a permanent time-stamped log of every visitor and whom they visited, as well as a log of all messages sent to a resident. The resident gains the ability to screen or refuse the visitor before hearing a knock on their door. If they have questions or concerns, they can push “1” on their phone to immediately contact the front desk.






VoiceFriend helps you:

  • Boost senior and family engagement.
  • Reduce discharged patient readmissions.
  • Strengthen wellness and safety checks.
  • Reduce missed appointments.
  • Increase staff productivity.
  • Respond to emergencies more effectively.
  • Ensure adherence to critical regulations and requirements.
  • Address staff call-outs more efficiently and cut overtime expenses.
  • Boost satisfaction, census and hospital referrals.

In use at thousands of successful communities, VoiceFriend is a highly intuitive, simple solution that integrates seamlessly with popular EHR, property management and payroll systems to save time and reduce frustrating errors.

VoiceFriend is also very affordable and requires just 10 minutes to set up and 30 minutes of training to use.


Managing multiple communities/sites? VoiceFriend can help!

  • Enable executives to send alerts, notifications and reminders to one or more communities from a simple corporate dashboard.
  • Choose groups or subgroups (seniors, families, staff, nursing staff, etc.).
  • Allow corporate personnel to control the content of vital messages.
  • Send corporate instructions or uplifting and thankful notes to staff at various communities.
  • Easily generate compliance and regulatory reports.

“With just a few clicks, we were able to issue vital communications to our seniors, their families, and our staff across our entire chain of communities. This allowed staff to focus their attention on seniors in need. VoiceFriend was truly a lifesaver for us.”

—Chris Harper, Vice President, Communications, The Arbor Company