Boost resident and family engagement: Increase senior participation in activities by 40%.
Increase staff productivity: Reduce time to fill open shifts and call-outs to 5–10 minutes, and cut overtime expenses by 25%.
Improve prospect attendance at events: Increase prospect conversion rates resulting in up to six additional new residents per year.
Boost satisfaction and census: Raise satisfaction survey results by 20% or more.
Reduce costs: Save over $50,000 per year in operating expenses.
Enhance census and boost revenues.
With VoiceFriend, you’ll easily and accurately remind participants of appointments and transportation or to follow their care plans. And you’ll keep families notified of support group meetings or center updates.
You’ll also have a much easier, less time-consuming means to keep staff aware of open shifts or call-outs, so you can fill slots without increasing overtime expenses. VoiceFriend helps you easily schedule and send one-time or recurring alerts and reminders to individual participants, groups or your entire organization.
The way they want to be reached
VoiceFriend lets you schedule and send vital messages to the right people using the method they prefer—phone, text messaging, email, secure on-demand dial-in, or any Amazon Alexa-enabled device. With VoiceFriend, you’ll perform wellness and safety checks more effectively and with far less staff time.
“The ability to communicate quickly and effectively to our multiple sites has never been clearer than during this current COVID-19 pandemic”
—Chris Harper, Vice President, Communications, The Arbor Company
“VoiceFriend has enabled us to increase our resident engagement and staff productivity. Attendance at activities, a key driver of resident satisfaction, has increased as a result of VoiceFriend. Additionally, staff and residents are updated consistently and timely with vital community communications. VoiceFriend has been a critical component of our success.”
—Debbie Davis, Executive Director, Five Star Senior Living